Terms of service
Please note: Only the Russian version of this document is legally binding. Translations into other languages are provided for user convenience only. You can find the Russian version here.
1. Basic Concepts Used in the Site Rules
1.1. Site Administration (hereinafter - Administration) — specialists representing the interests of the organization "Spez", whose duties include managing the site, i.e., organizing and/or processing personal data received on it.
1.2. Website (hereinafter - Site) — a collection of graphical and informational materials, as well as software and databases, ensuring their availability on the internet at the network address https://spez.pro.
1.3. Site Content (hereinafter - Content) — a collection of informational, graphical, and software elements available to users via the Internet and hosted on the web resource, including texts, images, videos, audio recordings, links, and other materials regulated by legal norms and usage conditions.
1.4. User — any visitor to the website https://spez.pro.
1.5. Inquiry — communication through the feedback form, in which an individual or legal entity contacts the Administration to get help, information, or submit their statement.
1.6. Personal Account — a part of the site where a registered user, logging into the Site with their username and password, can access their personal data and perform certain actions in accordance with the functionality provided by the Site.
1.7. Company Client (hereinafter - Client) — an individual or legal entity with whom a contract is concluded or commercial relations are established to receive goods or services from the company "Spez".
2. General Provisions
2.1. The following rules apply to all Users who leave comments and are mandatory for compliance.
2.2. The Administration reserves the right to change the rules without notice.
2.3. Additions and changes to the rules take effect from the moment of their publication.
2.4. By using the Site, the User is considered to be informed of all Site documents, which are located on the "Legal Information" page https://spez.pro/legal.
3. Use of Feedback Forms
3.1. Using feedback forms implies consent to the processing of personal data (more details on the privacy and data processing policy on the page https://spez.pro/privacy-policy)
3.2 When using feedback forms, unregistered Users will automatically be registered on the site to save inquiries and their correspondence with the Administration.
4. Registration
4.1. When registering, it is not allowed to use obscene expressions, website addresses, spam content, etc., instead of names, surnames, and other data.
5. General Provisions
5.1. Try to write correctly. Check your written messages before sending them.
6. Prohibited in Inquiries:
6.1. Sending messages that violate the current legislation of the Russian Federation.
6.2. Publishing knowingly false information.
6.3. Using obscene and/or rude expressions (including in disguised form).
6.4. Insulting anyone directly or indirectly, showing disrespect to the Administration.
6.5. Advertising any goods and services in messages or avatars.
6.6. Sending messages that do not carry specific semantic load in the context of the discussed Inquiry.
6.7. Sending messages typed in ALL CAPS or a mixture of capital and lowercase letters («LiKe ThIs»).
7. Not Recommended in Inquiries:
7.1. Typing messages in transliteration, as it is inconvenient to read.
7.2. Creating avatars on political or religious topics. The Administration reserves the right to delete such avatars after notifying the user through the Support section in the Personal Account.
7.3. Sending messages with political or religious content. The Administration reserves the right to delete such messages after notifying the user through the Support section in the Personal Account.
8. Final Provisions
8.1. In case of violation of these Site Rules, registered users may be restricted from sending Inquiries or have their account blocked if the User is not a Client.
8.2. The decision of the Administration is final and not subject to appeal.